AlisioPMS
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PLATFORM
COMPANY
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All modules →Calendar & BookingsDrag-and-drop tape, groups, blocksChannel ManagerTwo-way ARI, zero overbookingFinance, P&L & GOPPARProfit per unit-night, liveGuest PortalOnline check-in, upsells, signatureCRM & AI InboxOne thread, 12 languagesCompliance & TrustForeign police, city tax, DAC7Housekeeping & TasksPocket cards, photo proofThe AI crew13 agents, autonomy L0–L5
Glamping & campsDomes, tubs, sauna sessionsBoutique hotels8–40 keys, one managerResorts & wellnessSpa slots, day-use, F&BGroups & management cos.Multi-property, investor reporting
THE AI CREW

You are not buying features. You are hiring a shift.

You get a reviews manager, a night auditor, a housekeeping supervisor, a compliance officer, a finance clerk and a reception that answers in twelve languages around the clock. Each of them works at exactly the level of independence you allow, and every one of them can be sent back to observing with a single switch.

Rate

L3

Sets prices, restrictions and channel closures inside your brand policy.

KPI · RevPAR vs holdout

Tetris

L3

Lays bookings across units and kills orphan nights before they exist.

KPI · lost capacity %

Channel

L4

Distribution, parity, listing content and mapping health.

KPI · sync errors, parity gaps

Inbox

L3

Handles inbound conversation in 12+ languages and escalates what it should not answer.

KPI · first response time

Upsell

L2

The moment, the price and the recipient of every additional offer.

KPI · extra revenue / stay

Housekeeping

L4

Routing, priority and inspection by photo evidence.

KPI · minutes/unit, ready by 14:00

Maintenance

L2

Tickets, predictive flags, unit blocking, parts ordering.

KPI · unit downtime

Money

L3

Folios, charges, authorisations, dunning, reconciliation.

KPI · DSO, capture rate

Compliance

L4

Filings, taxes, GDPR retention, e-invoicing. The signature stays with you.

KPI · fines = 0

Reputation

L2

Asks for the review at the right moment, drafts every answer.

KPI · rating, replies ≤24h

Workforce

L2

Shift plans against the occupancy forecast, inside labour law.

KPI · labour cost %

Procurement

L3

Consumables, stock levels, reorder before you run out.

KPI · out-of-stock events

Auditor

always on

Grades every other agent's decisions against what actually happened. When accuracy holds above the threshold long enough, it proposes a promotion. When it slips, the agent demotes itself and tells you before you notice. In practice, owners trust the agents more once they have seen one demote itself.

Six levels of trust

Set per agent and per action type. You are not buying an autonomous property in one leap, you are buying a dial you turn yourself.

L0ObserverAn intern in week one+
Watches, gathers statistics, changes nothing. Every property starts here on day zero, and this is where the kill switch sends everyone at once.
L1Advisor“I would raise Friday”+
Writes a suggestion into the feed with its reasoning and expected value. You read it when you feel like it. Nothing happens without you.
L2DrafterA document brought in to sign+
Prepares the complete action, the message, the price change, the refund, and waits. One tap executes it. Most properties spend their first month here.
L3Act with undoAn experienced manager+
Acts on its own, notifies you immediately, and leaves a two-hour cancellation window on every move. The most common resting place for Rate, Money and Inbox.
L4Act quietlyYou already trust it+
Acts and records to the Ledger without interrupting you. You meet the decisions in the morning briefing. Typical for Compliance, Channel and Housekeeping.
L5Owns the KPIYou hired a director+
Sets its own sub-goals inside your budget and policy and reports on the target, not the tasks. Reserved for agents with a long, audited track record on your property.

The guardrails are yours to write

Every agent runs inside a written contract. Not a prompt: a policy the system enforces before the action reaches the database.

  • •Price floor and ceiling, expressed against real unit cost
  • •Maximum move per 24 hours, per rate plan
  • •Discount and refund budget per month, per agent
  • •Escalation triggers: exposure over €X, VIP guest, legal wording
  • •Quiet hours, no guest messages after 21:00 local time
  • •Tone of voice, banned phrases, mandatory disclosures

And the exits are always open

Kill switchOne button drops all thirteen agents to L0. The PMS keeps running normally, you simply lose the automation until you switch it back.
Two-hour undoEvery L3 action carries a reversal window, and the event backbone means the reversal is exact, not an approximation.
Full export, any dayBookings, guests, folios, documents and the entire Ledger, in open formats. No exit fee, no hostage data.
AI Act transparencyGuests are told when they are talking to an assistant, and every automated decision keeps its inputs, its reason and its author for audit.

Start everyone at L0. Promote the ones that earn it.

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