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All modules →Calendar & BookingsDrag-and-drop tape, groups, blocksChannel ManagerTwo-way ARI, zero overbookingFinance, P&L & GOPPARProfit per unit-night, liveGuest PortalOnline check-in, upsells, signatureCRM & AI InboxOne thread, 12 languagesCompliance & TrustForeign police, city tax, DAC7Housekeeping & TasksPocket cards, photo proofThe AI crew13 agents, autonomy L0–L5
Glamping & campsDomes, tubs, sauna sessionsBoutique hotels8–40 keys, one managerResorts & wellnessSpa slots, day-use, F&BGroups & management cos.Multi-property, investor reporting
CUSTOMER STORIES

What fourteen days in the shadows actually shows.

Property names, guest names and amounts on this page are illustrative models of real operating patterns. We do not publish customer data.

CASE STUDY · SHADOW CHECK

Aurora Valley Camp: the invoice for not having it

18 units · 6 non-room resources · 4 channels · one owner who also drives the tractor. Alisio ran read-only for fourteen days beside their existing tools, decided everything, executed nothing, and logged what it would have done.

Setup time41 min
Decisions logged341
Estimated gap€3 940

Where the gap came from

Rate moves not taken, festival weekend priced flat€1 820
Orphan nights left unsold between two stays€960
Tub and sauna sessions never offered€740
Failed cards never retried€420

None of it was negligence. All of it was one person having fourteen days and one pair of hands.

What changed after go-live

Weeks 1–4 · everyone at L2Agents drafted, the owner tapped. Four decisions were cancelled; three of those cancellations later looked like mistakes.
Week 5 · Rate and Inbox to L3First-response time fell from hours to under three minutes. Weekend ADR moved with demand instead of with the season sheet.
Month 3 · Compliance to L4Foreign-guest filings stopped being a Sunday task. Zero missed windows since.
Month 6Six non-room resources became eleven, because the marginal cost of selling one more was a calendar row.
“I did not believe the shadow report. So I checked six of the three hundred decisions by hand. Five of them, it was right and I had been wrong for a year.”
Owner · glamping resort, South Bohemia, composite quote from pilot conversations

Other patterns we keep seeing

BOUTIQUE HOTEL · 26 KEYS

The reception that stopped typing

Self check-in adoption reached four in five stays within two months. The saved time went into arrival conversations, and the rating followed.

−9 min / arrival+0.3 rating
MANAGEMENT CO · 4 PROPERTIES

The reporting week that became an afternoon

Owner packs generated from the same events reception created, per unit and per property, instead of rebuilt in spreadsheets each month.

−28 h / month0 restatements
WELLNESS RESORT · 40 KEYS

The treatment that could not be double-sold

Therapists modelled as constraints on the same calendar as rooms. Spa conflicts, previously weekly, went to zero and stayed there.

0 conflicts+14% spa revenue

Your own shadow report takes fourteen days and no commitment.

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