THE JOURNAL
Operating notes for people who run properties.
Revenue mechanics, compliance in Central Europe, and what it actually takes to let software make decisions in a hotel. No thought leadership.
AllRevenueAI operationsComplianceGlampingOperations
OPERATIONS · 6 MIN
Why overbooking is an architecture problem, not a discipline problem
REVENUE · 7 MIN
Orphan nights: the quietest loss in a small property
AI OPERATIONS · 10 MIN
Holdout baselines: how to prove an AI actually earned the money
OPERATIONS · 5 MIN
Cleaning minutes are a revenue metric. Start measuring them.
COMPLIANCE · 9 MIN
The EU AI Act in a hotel: what you must tell your guests
DISTRIBUTION · 8 MIN
True cost per channel: commission is only the first line
GUEST · 6 MIN
Self check-in without losing the welcome
FINANCE · 11 MIN
Thirteen weeks of cash flow for a seasonal property
STRATEGY · 9 MIN
Guests will book through AI assistants. Can yours be found?
OPERATIONS · 7 MIN
Migrating a property system in season without losing a booking
One operating note a fortnight
Written for owners and managers. No product announcements.
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